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FAQs
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Frequent Questions
What are the recruiting costs of setting up a team?
Once you outsource your software development services to us, you are free of charge for recruiting or HR services while setting up your team not depending on the number of specialists you need to involve in your project. You pay only for services in regards to software development of your projects, that is a fixed monthly fee of your developer’s or development team’s salary
How are you handling website / custom software support, product go-live, and post-go-live support?
NovexSoft offers technical support and consulting as a service alongside all software solutions we deliver.
We conclude a separate support and maintenance contract for our assistance in bug-tracking and bug-fixing. We help enhance or develop additional features for your solution based on a separate contract as well, no matter whether it was developed by our specialists or another custom software vendor. Our team tracks and handles all go-life and post-go-live support issues and maintenance requests.
Do you provide software development consulting services?
Yes. We provide custom software consulting services and helps improve the functioning of your business processes and existing software systems in your company.
What expertise level do your software engineering company’s developers have?
We employ only senior and middle-grade specialists or professionals as a rule. One of our principles is to respect your criteria for required professionals. So we always try to make the profile of our developers meet your needs.
How long does it take to start my product development?
To start with, we review project requirements from the client, we get them analyzed and then inform you of the estimation results. Once you are fine with the cost and time, the next step would be to create a project report document and a proposal. Our team prepares all the needed documentation with requirements and sends it for the client’s approval. Once everything has been finalized, we would then take the project to the next stage, which is the start of the development process.
What control do you have over project development?
You would retain full control over all stages in the development life cycle of your project. You can monitor the process through regular calls and meetings, track the status and exercise of every task.
Within a set of meetings scheduled throughout the whole development cycle, we would inform you of the progress in regard to the project roadmap. We divide our entire work into sprints for ease of tracking and so you can make changes in the scope at any stage.
How do we assure privacy and confidentiality?
We sign NDAs and Confidentiality Agreements as required by the client. All our employees work for us full-time and are bound by company Confidentiality and Non-Disclosure clauses.
Additionally, for sensitive projects, we can sign custom NDAs.
How do you guarantee product quality?
We evaluate and test our work (we conduct QA tests), we present it to you, we ask for the client’s feedback so the clients know they get what they are paying for. Also, we have continuous communication with the client, so that there are no surprises and we move forward in the development only after the client’s approval.
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